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September 02, 2008

Measuring the success of your online video strategy

As we all continue to refine our thinking about how "success" is measured in terms of your online video strategy, it is important to keep a couple of things in mind.

Control

First, what IS your strategy. Too often I hear things like, "We need to get a video on our website," or "We need to be on YouTube." Maybe you do. But have you fully considered why? And exactly what the videos are meant to achieve?

I would agree with Forrester research analyst Jeremiah Owyang when he suggests that job one needs to be making your content embeddable and, consequently, more easily shared. As we have written before here, here and here, to  give up control is to gain control. I'm not trying to go all David Carradine, Kung Fu master on you, but think about it: people are sharing videos and talking about your company or product already. Naturally, you hope they're saying positive things. And if they are, moving pictures beat words on a page any day of the week.

But while people are using your content however they wish, we need to stop thinking so much about the hit or click as the sole measurement of success. The conversations are happening. You may as well do all you can to try and lead them.

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Businesses don't communicate- people do. Social networking and online media are shaping the future of advertising, PR and communications. Clearcast Digital Media wants you to take full advantage of these changes. Matthew Chamberlin is a social media marketer, experienced video producer, blogger and speaker at industry conferences, keynotes and corporate events. There are lots of shiny new media tools out there, but there is no "one size fits all" solution. Let's sort it all out and find what's relevant to YOU.

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