For companies and organizations considering adopting new media or social media strategies, there is one piece of advice I would offer above all else: have something to say!
With all the talk in the media, and on this blog, about the Administration’s use of new media to both get elected and communicate with the public now that they’re in office, very often the news peg seems to be how well Obama team used social media and new media to communicate their message to a large and previously underserved group. This morning on NPR, I heard a story that several GOP congresspeople were now using Twitter to talk to their constituents because, as the correspondent put it, they had “got beat [sic]” at the new media game.
What gets left out of this discussion is that perhaps the Obama MESSAGE was what resonated with people, and the whole social media thing was just a hook to communicate it better and mobilize people to act. Blogs, Twitter, YouTube, message boards- they’re all great. But they ain’t worth a damn if you don’t have anything of value or interest to communicate.
This is not a repudiation of the GOP platform. The point I am trying to make is you have to avoid the temptation to pick up every shiny new object and, instead, focus more on what it is you’re trying to communicate. There is no “delete” button on the internet, so you better make sure you are giving the folks “news they can use.” Twitter, Facebook, MySpace and all the TOOLS might all be gone in 5 years, replaced by something we cannot identify today. But the strategies and methods are here to stay.
Not sure if there are any Jim Rome fans who read this blog, but he is a TV and radio host who always warns his callers to “have a take- don’t suck!”
The medium is not the message. The message is the message.